The Art of Effective Listening Workshop on 30 Aug 12 by D'Utama TMC

Source: The Art of Effective Listening Workshop

Date: 30th August 2012 (Thursday)
Time: 7:30pm - 10:00pm
Venue: Room, 1.08 Kolej Damansara Utama (KDU)
Trainer: G. Sivalingam, Distinguished Toastmaster (DTM)
Fees:  RM10 for D'Utama Members
           RM15 for non-members
Registration: Click Here

Workshop Rationale:

Managers, professionals and working people all face the need to listen to customers, colleagues, subordinates and senior managers, and understand precisely what they are trying to say. This workshop focuses on the following key aspects:

• Appreciate the elements of listening which lead to understanding of what is actually being spoken
• Understand what is being communicated by listening actively

Your Benefits:

• Increase personal effectiveness by listening actively and understanding what was actually communicated orally
• Improve your professional relationships by listening with courtesy during communication

Methodology:

The workshop will be based on a mixture of mini lectures, and practical exercises, combined with debriefs. 

The Trainer:

G.Sivalingam is a leading trainer and consultant in the fields of written and spoken communications, especially high level presentations, such as reports. His focus is on helping writers and speakers to understanding their target readers, and craft the report or communication to get the key message across, in a way that the readers can understand, especially when complex or sophisticated information is involved. He is particularly skilled in helping professionals, who have very specialized skills, to make a strong impact on readers and listeners, including those who may have little or no knowledge of the field, and yet need to take action, based on the information provided. His clients include Astro, X-Fab Semiconductor, Indah Water, Malaysia Marine & Heavy Engineering, Mesiniaga, SapuraCrest Petroleum, and Poyry Energy.

Siva’s background includes a degree in Chemical Engineering, with 7 years experience in manufacturing, including several years in Quality Assurance work for medical product companies, plus 7 years experience in documenting a variety of software projects, including telecommunications and banking solutions. This experience, in addition to his consultancy work with Malaysian franchisors in understanding their businesses, and sharing that understanding with their franchisees through operations manuals, all give him a unique perspective in helping clients to improve their own communication skills.

Registration

If you are interested to attend, kindly help us to complete this simple registration form by < clicking this link >.
This is to assist us with the appropriate logistic arrangements. Thank you.

Click for more info.

Posted by Johnson Yike
(President of D'Utama Toastmasters Club)